HETAS Certificates Now Critical for RHI Payments

Ofgem has confirmed that RHI participants risk losing an entire year of payments if HETAS servicing records are missing.

In a recent Q&A between the Renewable Energy Association (REA) and Ofgem, the following was stated:

Q10: HETAS/HABMS Compliance
Will full-year payments be reclaimed if HETAS servicing records are missing?
A10: Yes, unless there’s a valid reason, the year is ineligible without HETAS records, though Ofgem may assess on a case-by-case basis.

This means that if you’re required to have your biomass boiler serviced by a HETAS-registered technician, and you fail to provide that documentation, Ofgem may reclaim the entire year’s RHI payments.

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What You Should Do Now

🔍 Review your boiler’s HETAS servicing requirements
📁 Make sure all service records are up to date and accessible
📤 Upload records to the Ofgem portal (HABMS) without delay
🛑 Don’t assume it’ll be fine — act before an audit forces the issue

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Need Help?

We’ve already supported dozens of clients facing documentation issues, and helped many avoid payment clawbacks through pre-audit reviews and appeals.

Call us on 01234 567890
or
📨 Get in touch for a quick check of your compliance position.