We provide a selection of ongoing services to ensure that you remain complaint for various government schemes. We also help you run your system in the most cost effective and least stressful way. A good starting point to this service is for us to visit your site and assess the following:

Carry out an inspection of the meter positions to ensure that they are fitted within manufacturers guidelines and Ofgem regulations
Inspect all buildings, heat uses, all heat sources, external pipework and plant room layout to ensure that the site complies with RHI regulations
Compare site to documents submitted to Ofgem (schematics, HLAs etc.)
Analyse fuel type, all fuel records and recording procedures to ensure that they comply with BSL/FMS regulations
Check that site is ‘commercial’; inspect all drying records/floor sizing (where applicable), invoicing and other applicable commercial evidence
Write an independent report to confirm that the site complies with regulations
Work with installer/owner/Ofgem to resolve any issues found (additional costs for this may be required)

Once the above has been carried out, we can offer the following selection of services:

RHI Ongoing Support Service

This service provides you with day to day needs to ensure you keep within the RHI scheme for the next 20 years and includes:

Reminders when the meter readings are due, and phone calls to ensure the reading is kept
Text message reminder on day of submission
Submission of your meter readings
Help with any requests from Ofgem
Ongoing advice and a one-stop-shop for all your Ofgem questions.
Ongoing feedback so that you know if you are burning too much or too little to reach your Tier 1 high payment tariff
Confirmation on expected payments
Help with your fuel records, we will ensure all your necessary biomass information is kept on our secure database. We will send reminders throughout your RHI year to collect fuel invoices. This helps lower the risk of your payments being withheld or reduced by Ofgem.
Calculation and submission of greenhouse gas emissions (where required)
One hour of time included to deal with audit responses and preparation
Assistance with finding the best price for fuel and servicing

RO Ongoing Support Service

Assistance in setting up and managing ROC sales and FMS procedures
Reminders when the meter readings are due, and phone calls to ensure the reading is kept.
Text message reminder on day of submission
Submission of your monthly volume and meter readings for ROCs
Calculation of GCV and monthly submissions for ROCs
Help with any requests from Ofgem
Ongoing advice and a one-stop-shop for all your Ofgem questions
Collection of all fuel records and presenting usage data to Ofgem
If required, we will organise laboratory tests (price excludes laboratory fees
One hour of time included to deal with audit responses and preparation

Energy Brokering

Assistance in setting up and managing PPAs/electricity exported. We will find you the best price and give you feedback on the different options available.
Help with obtaining the best price for the electricity that you buy where we produce a report on the different options available.
Reminders when the contracts are coming to an end

Please contact us for more information.